Terra, Gradient AI Partner on Workers’ Comp Claims Intelligence

August 22, 2025

By Anthony R. O’Donnell

The integration aims to deliver earlier risk insights to improve claims outcomes.

Terra (College Station, Texas) has announced a partnership with Gradient AI (Boston) to integrate predictive analytics into its cloud-native workers’ compensation claims platform.

James Benham, CEO, Terra.

The collaboration embeds Gradient AI’s risk modeling tools into Terra’s automation suite, which includes optical character recognition and AI-based claim summarization. The integration enables adjusters to identify high-risk cases earlier, prioritize workloads, and support faster, more informed decisions.

“Claims adjusters today are buried in paperwork and struggling to keep up with caseloads,” says James Benham, CEO, Terra. “With Gradient AI, Terra empowers adjusters to quickly identify the most critical claims and act decisively.”

“Workers’ compensation adjusters are under constant pressure to make fast, accurate decisions with limited resources,” says Stan Smith, CEO, Gradient AI. “By embedding our AI claims intelligence into Terra’s platform, we’re helping teams pinpoint high-risk claims earlier and prioritize the cases that need attention most.”

The integration addresses persistent inefficiencies in workers’ compensation systems, many of which rely on outdated infrastructure. According to the companies, the joint platform reduces manual tasks, streamlines triage, and improves outcomes for injured workers.

Terra reports that it continues to focus on practical AI applications as part of its 2025 roadmap, which emphasizes reducing complexity in claims handling and improving transparency throughout the process.