Client: A multi-billion-dollar US insurer with significant business in the small commercial market.
Michigan Planners integrated Gradient AI’s SAIL™ Solution directly into their consulting workflows, providing their clients with a stronger projection of risk and improved outcomes.
Requirements for the solution
- Accurately predict policy risk levels
- Significantly increase percentage (>50%) of small commercial policies that are handled by STP reducing the manual effort required to process new applications
- Maintain or improve loss ratios
Business challenge
A multi-billion dollar US commercial line insurer sought to increase its Straight-Through Processing (STP) for its small commercial market lines. This challenge represented an opportunity to streamline this higher volume segment of its business with automated processes to drive more profitability and enhance customer service.
